Common Complaints by Host Families
Whether you are new to hosting, or whether you have been hosting for a while, you are likely to come across some situations that leave you with question marks.
Below is a list of common complaints that we suggest you go through with your guests to try and nip any problems in the bud before they become too big and lead to irritation. This is especially important if you have long-term guests.
1) If you drop something, pick it up.
(rubbish on the floor, clothing, hair in the bathroom etc.)
2) If you use something, replenish it.
(water from the water jug, ice from the freezer etc.)
3) Do not leave your washing in the washing machine/dryer.
(take out the washing as soon as you can)
4) Do not brush your teeth or shave in the shower.
(water in Australia is expensive)
5) If the air conditioner is on and you get cold, turn it off.
(do not put on warmer clothing as this is wasting electricity)
6) If it is cool outside turn off the air conditioner and open your window.
(nights in Australia can be quite cool and the air is refreshing)
7) Close the toilet and bathroom doors when leaving the room.
(this helps keep smells in the room and looks tidy)
8) Turn off lights when leaving a room.
(electricity is expensive)
9) If you are washing up your dishes and there are extra ones, wash those up too.
(if everyone helps it will make life much easier)
10) If you turn on the air conditioner close all windows and doors.
(all rooms should have their doors/windows closed)
11) If you want to use something that belongs to someone else, get permission first.
(shampoo, conditioner, soap, hair dryer etc.)
12) If you open it, close it.
(doors, drawers, etc.)
13) If you borrow it, return it.
(always return to the person/spot whatever you borrowed)
14) If you move it, put it back.
(always return objects to where you took them from)
15) If you break something, fix it, or tell someone you broke it.
(do not leave it for someone else to find)
16) If you make a mess, clean it up.
(wipe down bench tops and put things away)
17) Change the toilet roll if it needs changing.
(remove the empty roll before you start using a new one)
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